Privacy Policy

1. Introduction

ScotiTech Solutions Limited ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (https://www.scotitech.com) and use our services.

ScotiTech Solutions Limited (company number SC829021, registered office 11 Caldervale Drive, Motherwell ML1 2GB, United Kingdom) is the data controller for personal data collected through this website. We are registered with the Information Commissioner's Office under reference ZB925464. Our Data Protection Officer is Pardeep Kumar, who can be reached at privacy@scotitech.com.

By accessing our website and services, you agree to this Privacy Policy. If you do not agree, please do not use our website.

2. Information We Collect

3. How We Use Your Information

• To provide and improve our IT services.
• To process payments and invoices.
• To communicate with you regarding inquiries, services, and updates.
• To analyze website traffic and enhance user experience.
• To understand business interest in our products and support relevant B2B outreach.
• To comply with legal obligations.

4. Cookies and Tracking Technologies

We use cookies to:

• Enhance website functionality.
• Track visitor behaviour for analytics.
• Identify business visitors and support relevant B2B marketing where consent has been given.

Optional analytics and marketing technologies are controlled through the cookie banner and Cookie Settings link in the footer. You can also disable cookies through your browser settings, but some features may not function properly.

5. Data Sharing & Third-Party Disclosure

We do not sell your personal data. However, we may share data with:

• Service providers (e.g., payment processors, cloud hosting).
• Analytics and marketing technology providers where you have given optional consent.
• Legal authorities if required by law.
• Business partners in case of mergers or acquisitions.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and authentication mechanisms. Regular security audits help strengthen our systems. Despite these efforts, no system is completely secure. Use our website at your own risk.

7. Your Rights & Choices

Under applicable laws (e.g., GDPR, UK Data Protection Act), you have the right to:

• Access, update, or delete your personal data.
• Opt-out of marketing communications.
• Restrict data processing under certain conditions.

To exercise your rights, contact us at privacy@scotitech.com.

If you are unhappy with how we have handled your personal data, you can complain to the Information Commissioner's Office at ico.org.uk. We would appreciate the chance to address your concern first.

8. Data Retention

We retain your data only as long as necessary to fulfil business and legal obligations. When no longer needed, we securely delete or anonymise it.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies separately.

10. Product Services (AppDeploy and AXOS)

This policy covers personal data collected through this website. Customer and end-user data processed inside our products is governed by each product's own privacy policy and Data Processing Agreement, under which we act as processor for the customer organisation.

• AppDeploy — privacy policy and data processing agreement.
• AXOS — privacy policy and data processing agreement.

11. Additional Information for India (DPDP Act, 2023)

Where we process personal data of individuals in India, we act consistently with the Digital Personal Data Protection Act, 2023:

• Notice and consent. Where processing is based on consent, we describe the purpose in clear terms at the point of collection, and withdrawing consent is as simple as giving it — cookie choices can be changed at any time from the footer.
• Grievance redressal. Our Grievance Officer is Pardeep Kumar, Data Protection Officer, ScotiTech Solutions Limited, reachable at privacy@scotitech.com (mark the subject "DPDP grievance"). We acknowledge grievances within 72 hours and aim to resolve them within 30 days.
• Data Protection Board. If your grievance is not resolved to your satisfaction, you may approach the Data Protection Board of India.

12. Additional Information for United States Residents

Where we process personal data of residents of California or other US states with comprehensive privacy laws (including the CCPA/CPRA, and the laws of Virginia, Colorado, Connecticut, and Utah):

• We do not sell or share personal information as those terms are defined by the CCPA/CPRA, and we have not done so in the preceding 12 months. We use no third-party advertising cookies; optional analytics runs only after opt-in.
• Your rights. You may request to know, access, correct, or delete the personal information we hold about you, and you will not be discriminated against for exercising these rights. Contact us at privacy@scotitech.com; we verify requests using the email address associated with the data and respond within the timeframe your state's law requires (typically 45 days).
• Service-provider role. For data processed on behalf of a customer organisation we act as a service provider or processor. If you are an employee of one of our customers, please direct rights requests to your organisation.

13. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with the \"Last Updated\" date.

14. Contact Us

📍 ScotiTech Solutions Limited

Company number SC829021, registered in Scotland

ICO data protection registration: ZB925464

11 Caldervale Drive, Motherwell ML1 2GB, United Kingdom